Richard Dennis - Projects

Project and client success stories

With decades of experience and a track record of successfully delivering more than 250 D365 related projects,

I am excited to share my past success stories, including but not limited to:

Goal: Customer service transformation

Userbase: 250 Sales & 50 Service

Technology: D365 Sales & Service

Location: Ontario, Canada

Additional details: Link

Goal: Client management transformation

Userbase: 15000

Technology: Okta, D365 Sales, Marketing & Service

Location: California, USA

Additional details: Link

Goal: Transform customer service operations

Userbase: 250 Service

Technology: D365 Service & Sales

Location: Minnesota, USA

Additional details: Link

Goal: Transform customer service & optimize field service operations

Userbase: 500 Service & 75 Field Service

Technology: D365 Service, USD & Field Service

Location: Arkansas, USA

Additional details: Link

Goal: New support platform for 2M students

Userbase: 500 Customer service representatives

Technology: D365 Service + 3rd party IVR

Location: Ontario, Canada

Additional details: Link

Goal: Sales & Service transformation

Userbase: 250 Service & 50 Sales

Technology: D365 Sales & Service

Location: Louisville, USA

Additional details: Link

Goal: Project transformation

Userbase: 100 users

Technology: D365 Sales & Business Central

Location: Ontario, Canada

Additional details: Link

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